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Health Services

Urgent & Emergency Care

About

GLWACH's Department of Emergency Medicine provides quality, compassionate care to critically ill and injured military beneficiaries. As GLWACHs only 24-7 patient care portal, we are here when you need us. We specialize in caring for the full range of urgent and life-threatening medical, surgical, obstetric, pediatric, and psychiatric conditions. GLWACH is the only Emergency Department within a 30 minute radius and the only Hospital in Pulaski County. For these reasons we also accept civilian trauma from the nearby I-44 corridor. Our staff consists entirely of board-certified or board-eligible Emergency Physicians, ensuring that the care that you receive will be outstanding and evidence-based.

GLWACH Ambulance Service

The GLWACH Ambulance Service, is located in the Emergency Room at GLWACH. It operates two Advanced Life Support Ambulances 24 hours-per-day, 365 days-a-year. GLWACH’s Ambulance Service is a hospital based service that runs approximately 2200 calls per year. The service responds to 911 requests and does inter-facility transfers . We provide quality service, professional emergency medical response, and high quality advanced care to meet the needs of our community. 

TRICARE-authorized Urgent Care Center (UCC) access

Patients who use TRICARE Prime, or any other TRICARE plan, may visit any TRICARE-authorized network UCC for urgent care. Active duty personnel are not authorized urgent care clinic visits without a referral. Patients may find more convenience, shorter wait times and improved accessibility when visiting a UCC in the local community for non-emergency illness or injury requiring treatment within 24 hours.

What is Urgent Care?

Urgent care is medical attention needed for a non-emergency illness or injury requiring treatment within 24 hours. Examples of urgent care conditions include a sprain, rising temperature or sore throat. In general, it isn't an emergency and doesn't threaten life, limb or eyesight. GLWACH's enrolled active duty family members, retirees and retiree family members are authorized to visit a TRICARE-authorized network for care without an appointment or a PCM referral. A medical emergency on the other hand, is an injury or illness that threatens life, limb or eyesight. Examples include severe bleeding, spinal cord or back injury, chest pain, broken bones or difficulty breathing. Other types of emergencies include maternity/obstetric emergencies and psychiatric crises. If you reasonably think you have an emergency, go to the nearest emergency room or call 911.
Don't forget to keep your family's information up-to-date in DEERS.