Pharmacy

General Leonard Wood Army Community (GLWACH) Pharmacy is a full service operation for prescriptions from military or civilian providers.

Use our NEW Q-Anywhere Digital Ticket System!

GLWACH Pharmacy Mission:

To Provide World Class Pharmaceutical Care by promoting optimal drug therapy and enhancing the medication delivery system to maintain medical readiness, and the health of Soldiers, family members and retirees.

 

COVID-19 Response: We are implementing additional health protection measures to minimize foot traffic throughout the organization and help to mitigate the spread of COVID-19, enabling us to better preserve the health and wellbeing of our patients and staff. 

SERVICES:

Main Outpatient Pharmacy: 

• Servicing Active Duty Service members and their family members, as well as retirees and their family members.
• The patient's military ID card must be presented each time a service is requested.
• Children aged 10 years and older are required to have an ID card.
• Only New prescriptions (digital or hand written) or special order prescription are filled.

PX Pharmacy:

• Refilled prescriptions that have been called in via the automated refill system or tri-care online may be picked up at the time given by the automated systems.
• ID card must be presented for medication pick each time.
• The pharmacy has a mandatory call-in refill process.
• Refills should be ordered within seven business days before the medication runs out to prevent unintended medication disruptions.
• Refills are processed within 72 business hours after they are requested. 
• Refills that have not been picked up within 10 days will be returned to stock.
• A patient request will be required for these medications to be processed again.
• Medication pick up reminders will be sent via text or voice to customers that opted in for such notifications.

New Prescription Activation Service:

• To activate your new electronically transmitted prescriptions before visiting the pharmacy please call the Main Outpatient Pharmacy.  Our call center is available to take your calls while our call volume is high and you may experience a wait for your phone call to be answered.

Prescription Drop-Off:

• Prescriptions dropped off at Main Outpatient Pharmacy before 1 pm will be ready for pick up by the end of that duty day unless otherwise stated; those dropped off after 1 pm will be ready for pick up the next duty day.
• Medications such as antibiotics or those deemed urgent may be processed and dispensed promptly.
• Completed Drop-Off medication orders that have not been picked up within 10 business days will be returned to stock. A patient request will be required for these medications to be processed again.
• Medication pick up reminders will be sent via text or voice to customers that opted in for such notifications.

Electronic Prescriptions:

• Off-post physician offices can now choose to electronically send prescriptions to GLWACH.  Pharmacy instead of using paper prescriptions. To take advantage of this service, ask your doctor to electronically send prescriptions to: DODFT LEONARD WOOD EPHCY   Pharmacy in their electronic pharmacy database. 

Prescription Transfer Service:

• Prescription Transfers may be requested at the Main Pharmacy in person or via phone at the Main Outpatient Pharmacy during business hours.
• Please allow at least 72 business hours for processing all transfer requests.

Additional Information:

• Identification procedures: the patient does not need to be present to pick up a prescription. However, their designee must provide the patient's ID card or a copy of the ID card (both front and back), to verify eligibility.

LINKS

TRICARE Formulary Search Tool
Use the TRICARE Formulary Search Tool to look-up your drug. A search can tell you:

• Formulary status (generic drug, brand-name drug, non-formulary drug, non-covered drug)
• Where the prescription can be filled
• Copayments and limitations, such as prior authorization
• Coverage review requirements and forms
• Alternative medications, including costs

To start your search, you’ll need to put in the brand name or generic name of the drug and then select the strength prescribed, as well as your gender and age.