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Getting Care

Appointments & Referrals

By Phone - Call The GLWACH Appointment Line:

To schedule an appointment by phone with your provider, call the GLWACH Appointment Line at1-866-299-4234.GLWACH is expanding the availability of virtual appointments. As GLWACH has reduced some of its non-urgent in-person appointments to limit possible exposure of both patients and staff to COVID-19, telehealth options are being implemented. Depending on your needs, a video or telephone appointment with your provider may be a booked as an alternative to an in-person appointment.

Online - Access to the Patient Portal:

 Access the Patient Portal . Within the portal you access the appointment scheduling module, your health records, prescription (Rx) refill requests, the Nurse Advice Line, service separation documentation and secure messaging.

View My Referrals/Authorizations

To view or check the status of a referral or authorization: Go to your regional contractor's website If not already registered for secure services, you will need to register first, then sign in. West Region: Health Net Federal Services, LLC

Contact Us

Location

General Leonard Wood Army Community Hospital
4430 Missouri Avenue
Fort Leonard Wood, MO 65473-9098

Telephone Numbers:

GLWACH Appointment Line: 1-866-299-4234

Regional Contractor:  Health Net Federal Services Customer Service Line (West Region):

1-844-866-WEST (1-844-866-9378)
www.TRICARE-West.com

Hours

Regional Contractor:  Health Net Federal Services Customer Service Line (West Region):
Monday through Friday, 5:00 a.m.–9:00 p.m. (Pacific time), except where noted below. Provider locator services are available 24 hours a day, seven days a week.
Don't forget to keep your family's information up-to-date in DEERS.